You can now provide additional notes on the returns detail page. These notes can only be viewed by you and other team members.

How can they be used?

📌 provide special instructions regarding the request

📌 inform if the request needs to handled on priority basis

📌 mention extra details

📌 present key points to consider when handling the request

✏ Add internal notes

Go to the returns page > select request to add notes
Edit note > Save