Articles on: Returns Management

Auto-approve Return Requests

To speed up the returns process, requests for return can be auto-approved. This feature can be enabled for all the returns methods (return to retail store, ship with any carrier of your choice, and ship with a returns label).

🔧 Enable Auto-approval (Ship without returns label)

Go to Returns methods page > Edit default returns method under the desired zone
Select the method for which you wish to enable auto-approval
Set approval process to Auto > Save

🔧 Enable Auto-approval (Ship with returns label)

Setup auto-label generation under the desired zone
Set approval process to Auto > Save

Once a request is approved, the label along with shipping instructions will be sent to shoppers via email.

Updated on: 01/06/2022

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