Articles on: Getting Started

Connect Your Shopify Store With AfterShip Returns

Plans: All plans Platforms: Shopify


Overview



AfterShip Returns is a fully automated, customizable, self-service returns portal that seamlessly integrates with your online store to help your customers submit returns without any interaction or assistance from your support team. It gives your brand your own branded returns portal equipped with flexible returns and exchange methods for a memorable and satisfying return experience.

For demonstration purposes, we will take the Shopify platform as an example and show you how to connect your store with AfterShip Returns platform in a few easy steps.

📢 What you’ll learn



In this article, we will show you:

Install AfterShip Returns app through Shopify
Connect the Shopify store through AfterShip Returns


Install AfterShip Returns app through the Shopify app store



To install AfterShip Returns app for your store through the Shopify app store, follow these steps.



Go to the Shopify app store and search for AfterShip Returns app
Click Add app

Select the store you want to connect AfterShip Returns with
Click Install app to confirm the installation

Verify your email by adding the code sent to your inbox
Log in to your AfterShip Returns account

Your store is now successfully connected to AfterShip Returns.

Connect the Shopify store through AfterShip Returns admin portal



There are two ways you can connect your Shopify store with AfterShip Returns through its admin portal.

Method #1



Click Getting started with Returns Center on AfterShip Returns admin home page
Select the first step of the setup process, Connect your store, and click Connect store
You will be directed to the AfterShip Returns Integration page , where customers can find all the eCommerce platforms AfterShip Returns support. Select the eCommerce platform your store is built on; in our case, it is Shopify
You will land on the Shopify and AfterShip Returns integration page. Click Install app
The AfterShip Return app page on the Shopify app store will display
Click Add app

You will see the Open app option if your store is already connected.

Select the store you want to connect AfterShip Returns with
Click Install app to confirm the installation

Verify your email by adding the code sent to your inbox
Log in to your AfterShip Returns account again

Your store is now successfully connected to AfterShip Returns.

If you have any questions, please contact our support team for quick assistance.

Method #2



Go to Apps in AfterShip Returns admin
Click View more apps, and you will be directed to the AfterShip Returns Integration page. Select the eCommerce platform your store is built on; in our case, it is Shopify



You will land on the Shopify and AfterShip Returns integration page. Click Install app



The AfterShip Return app page on the Shopify app store will display
Click Add app

You will see the Open app option if your store is already connected.

Select the store you want to connect AfterShip Returns with
Click Install app to confirm the installation

Verify your email by adding the code sent to your inbox
Log in to your AfterShip Returns account again

Your store is now successfully connected to AfterShip Returns.

All successfully connected stores are listed under the Installed apps in Apps section.

Additional resources



Connect AfterShip Returns with eCommerce platforms like Magento 1, WooCommerce, BigCommerce, Sqaurespace, and more. Get detailed tutorial for each here .

For any further questions or help, please contact our chat support team

Updated on: 24/08/2023

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