Articles on: Returns Management

Define Eligibility Rules

Create smart returns rules for your online store with AfterShip Returns Center and offer a personalized experience to shoppers. Customize rules as per your returns policy to reduce processing costs.

🔧 Set up eligibility rules

Go to Eligibility rules page > Specify returns window
Allow single or multiple returns per order > Specify rule for discounted items
Define ineligible product tags and types
Click on Save to finish the process

Note: Eligibility rules for discounted items, product tags, and types can be applied for different e-commerce platforms like Shopify, BigCommerce, etc.

Updated on: 01/06/2022

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