AfterShip Returns Center allows shoppers to choose a returns method as per their convenience. The three methods supported are:

📌 Returns Label provided by the merchant

📌 Ship with courier of customer's choice

📌 In-store return

While filling out a returns request, shoppers will be prompted to select a method for the resolution of request. By default, a returns method will be enabled and up to 3 methods can be presented.

🔧 Enable Returns methods

Go to Returns Methods page > Edit methods for the desired zone
Customize description and shipping instructions > Enable auto-approval (optional)
Save changes

The description and shipping instructions will be sent to shoppers via email.
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