Offering a friendly return policy is crucial to keep the CLV (customer lifetime value) high and strengthen the brand image. However, returns management operation sometimes drives you crazy because it consumes a lot of time during the label generation and delays the refund process.

This negatively impacts customers’ post-purchase experience and finally results in negative WOMM (word-of-mouth marketing).

You can put an end to this hassle by simply bringing Returns Center and Postmen together. It saves you a significant amount of time and effort, which allows you to be focused on core business activities.

🔗 Steps to connect Returns Center with Postmen:

Make sure you have an active Postmen account with all your preferred carriers :)
Go to the ‘Returns methods’ settings > Select any rule (If you have saved multiple on Returns Center) and click on ‘Edit’

Tap on the ‘Ship with a returns label’ > Scroll down to the ‘Label generation’ section


Hit on the ‘Set up’ option > Fill up the details in the given fields


Double-check all the filled data and then hit the ‘Save’ button

🧠 Is there anything else I should know about?

Yup, if you had both Returns Center and Postmen integrated with the help of API, then that connection will stay intact. It means you don't have to establish a connection again.

Just make sure both Returns Center and Postmen are installed under the same organization and follow the aforementioned steps properly to enjoy seamless returns management.

In case some issues are arising while setting up the connection, chat with our support team now
Was this article helpful?
Cancel
Thank you!