Articles on: Returns Management

How to Set Eligibility Rules According to Product Tags?

Accepting returns has always been a bitter pill to swallow for e-commerce businesses because you don’t only have to return the customers’ money back but also invest time and capital to ensure safe returns.

AfterShip Returns Center lets you set eligibility rules for different product tags so that you can minimize the monetary loss and avert unnecessary hassle.

Three easy steps to set eligibility rules for different product tags:

Login to your Returns Center account and go to the “Non-returnable items” section.
Check the last option, i.e. ‘Ineligible product tags,’ and specify the tags of non-returnable items in the vacant field.
Click on ‘Save.’

Voilà! It’s done 🤟

FYI: If the order line item contains a product that has your mentioned tag, the customer won’t be able to return it from the branded returns page.

Important information to keep in mind:

You can set the eligibility rules according to product tags if you are using any of the following e-commerce platforms:


Magento 1


In case of any queries, please contact our support team for quick assistance✌️

Updated on: 01/06/2022

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