Articles on: Custom Domain Setup

Create CNAME Entry for Branded Returns Page in Bluehost

Plans: Essentials, Premium, Enterprise Platforms: All platforms


Bluehost is a web hosting company that enables businesses to create custom domains. Get a custom domain for your branded returns page and deliver a personalized post-purchase experience to shoppers.

Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. Connect with our support team for the same.

Bluehost supports two interface options Legacy and Rock. While both the interfaces are quite similar, the location of certain settings may vary between the two.

Add host value

Let us suppose you wish to set the custom returns page URL as So, the value of the host filed will be returns.

Create CNAME entry

Go to Bluehost > Domains > Zone editor > Select a domain from the drop-down menu > Add DNS Record section
Consider as your website and enter details as follows

Host: Based on the above example returns*

Points to:

Domains is a placeholder for your brand's name (i.e., ANTIQUEVASE), this is the URL that was set up when you first installed AfterShip Returns to your Shopify store (i.e.,

TTL: Leave it unchanged

Custom domain:

Save all changes

The changes will be brought into effect in 48 hours.

Updated on: 17/10/2023

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