Create CNAME Entry for Branded Returns Page in HostGator
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Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. For the same, connect with our support team now :)
Let us suppose you wish to set the custom returns page URL as https://returns.xyz.com. So, the value of the host filed will be “returns”.
Go to HostGator > CPanel link > Domains > Zone editor > Select a domain and click the CName Record link beside the domain
Consider www.xyz.com as your website and enter details as follows
Host: @ (for example returns)
Points to: domains.myreturnscenter.com
TTL: Leave it unchanged
The custom domain will be- https://returns.xyz.com
Add record
It can take up to 48 hours to modify the CNAME settings.
Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. For the same, connect with our support team now :)
What do I put in as host value?
Let us suppose you wish to set the custom returns page URL as https://returns.xyz.com. So, the value of the host filed will be “returns”.
💻 Create CNAME entry
Go to HostGator > CPanel link > Domains > Zone editor > Select a domain and click the CName Record link beside the domain
Consider www.xyz.com as your website and enter details as follows
Host: @ (for example returns)
Points to: domains.myreturnscenter.com
TTL: Leave it unchanged
The custom domain will be- https://returns.xyz.com
Add record
It can take up to 48 hours to modify the CNAME settings.
Updated on: 01/06/2022
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