Set up a Custom Domain for Branded Returns Page

Display the branded returns page using a custom domain to boost brand recognition and accelerate search engine optimization.

Example of a custom domain- http://returns.mystoredomain.com/

Note that enabling SSL is mandatory due to the new Cloudflare policy. In case you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. For the same, please connect with our support team and discuss our pocket-friendly pricing for SSL activation :)

🔧 Set Custom Domain in Returns Center

Make sure you use DNS only while setting up a CNAME.
Create a CNAME entry
Go to the Domains section of your hosting account
Select your domain name from the list and go to Manage DNS
Add a new record on the DNS Management page > Select CNAME as a record type
Consider www.xyz.com as your website and enter details as follows:
Host: @ (for example returns)
Points to: domains.myreturnscenter.com
TTL: Leave it unchanged
The custom domain will be- https://returns.xyz.com
Save changes
Now go to the Returns Page
Click on the 'Set up custom domain' button


Now, you will be connected with our support team. Provide the required details and get the custom domain enabled with SSL in no time

Note: It can take 24-72 hours for your DNS provider to modify the CNAME settings. Once updated, you will be able to access the returns page.

Updated on: 21/03/2023