Articles on: Custom Domain Setup

Create CNAME Entry for Branded Returns Page in Cloudflare

Create a custom domain for branded returns page with Cloudflare to boost post-purchase customer engagement and improve SEO ranking. Cloudflare is a website security company that provides DNS services amongst others.

Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. For the same, connect with our support team now :)

What do I put in as host value?

Let us suppose you wish to set the custom returns page URL as So, the value of the host filed will be “returns”.

💻 Create CNAME entry

Make sure you use DNS only while setting up a CNAME.
Go to Cloudflare > Select Website > Select a domain from the drop-down menu on the top-left > DNS tab
Consider as your website and enter details as follows

Host: @ (for example returns)

Points to:

TTL: Leave it unchanged

The custom domain will be-

Add record

It takes around 48 hours for the changes to take effect.

Updated on: 01/06/2022

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