Create CNAME Entry for Branded Returns Page in Cloudflare
Create a custom domain for branded returns page with Cloudflare to boost post-purchase customer engagement and improve SEO ranking. Cloudflare is a website security company that provides DNS services amongst others.
Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. For the same, connect with our support team now :)
Let us suppose you wish to set the custom returns page URL as https://returns.xyz.com. So, the value of the host filed will be “returns”.

Make sure you use DNS only while setting up a CNAME.
Go to Cloudflare > Select Website > Select a domain from the drop-down menu on the top-left > DNS tab
Consider www.xyz.com as your website and enter details as follows
Host: @ (for example returns)
Points to: domains.myreturnscenter.com
TTL: Leave it unchanged
The custom domain will be- https://returns.xyz.com
Add record
It takes around 48 hours for the changes to take effect.
Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. For the same, connect with our support team now :)
What do I put in as host value?
Let us suppose you wish to set the custom returns page URL as https://returns.xyz.com. So, the value of the host filed will be “returns”.

💻 Create CNAME entry
Make sure you use DNS only while setting up a CNAME.
Go to Cloudflare > Select Website > Select a domain from the drop-down menu on the top-left > DNS tab
Consider www.xyz.com as your website and enter details as follows
Host: @ (for example returns)
Points to: domains.myreturnscenter.com
TTL: Leave it unchanged
The custom domain will be- https://returns.xyz.com
Add record
It takes around 48 hours for the changes to take effect.
Updated on: 01/06/2022
Thank you!