Create CNAME Entry for Branded Returns Page in GoDaddy

GoDaddy is a publicly-traded internet domain registrar and web hosting company. Create a custom domain for the branded returns page to enhance brand visibility and boost customer loyalty.

Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. For the same, connect with our support team now :)

What do I put in as host value?

Let us suppose you wish to set the custom returns page URL as https://returns.xyz.com. So, the value of the host filed will be “returns”.

💻 Create CNAME entry

Go to GoDaddy > My accounts > DOMAINS
Select your domain name from the list and access the Domain Settings page > Additional Settings > Manage DNS
Add a new record on the DNS Management page > Select CNAME as a record type
Consider www.xyz.com as your website and enter details as follows

Host: @ (for example returns)

Points to: domains.myreturnscenter.com

TTL: Leave it unchanged

The custom domain will be- https://returns.xyz.com

    Save changes

It takes around 48 hours for the changes to take effect.

Updated on: 01/06/2022