AfterShip Returns Center allows shoppers to decide how they wish the return request to be handled. A smooth returns process plays a major role in determining customer loyalty and future sales. The three methods supported are:

📌 Refund to Original Payment Method

📌 Refund to Store Credit

📌 Exchange

While submitting a returns request, shoppers will be asked to select a resolution method.

Customize Resolution methods

Go to Returns settings > Select one or more Resolutions
Enter additional instructions (Optional). These will be displayed to shoppers while placing the return request
Edit the email templates for respective Resolutions (Optional)
Save changes
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