How to Manage Returns With Returns Center?With AfterShip Returns Center, you can manage returns and interact with your customers in this simple intuitive simple hassle-free way :
All notifications are triggered automatically upon the filing of return and change of return status. Notifications can be fully customized to meet your branding requirements and are sent from your own store emaSome readers
Learn About Return StatusesAfterShip Returns Center is a fully customizable returns portal. It is carefully designed to streamline returns for your customers. Tailored for fast-growing online retailers it is packed with features like:
Self-service returns - customers can initiate return requests in just a few clicks without contacting customer service.
Branded returns page - convert returns into repurchases. Add marketing assets, social media links, and enable easy navigation.
Easy to access returnsSome readers
Cancel Returns Center SubscriptionAre you sure you want to cancel the subscription?
If you feel that the current subscription plan does not meet your existing business requirements, you can upgrade/downgrade the plan with just a few clicks.
⛔ Delete returns center subscription
Go to the billing page Change plan Cancel Subscription
Type Cancel and submit
Subscription will be terminated at the end of the present billing cycle. You can also resume the sFew readers
Introduction to Forever Free PlanAfterShip Returns Center is an automated, customizable, self-service portal designed to deliver a streamlined returns experience. With the Forever Free plan, for each billing cycle (i.e. 30 days), you can manage 3 returns.
📋 Seamless returns experience
With the AfterShip Returns Center, customize the branded returns page and enable shoppers to submit a returns requesFew readers
Modify Payment Methods for Returns CenterNeed to change the existing payment method?
On the paid subscription plan, you can easily update the payment method. Updating the payment method will not affect the current return shipments.
💳 Update payment method
Go to the Billing page Update payment method
Enter card details and modify the payment method
📄 View receipt
Once payment is made, a receipt will be sent to the email address that is registered with your Returns Center account. To receive it on additional emaFew readers
Learn About Legacy PlansAfterShip Returns Center introduced a new pricing plan recently. If you subscribed to one of the old plans before this date, you can continue with the legacy plan or switch to a new plan. This change has been introduced to better group new features for eCommerce businesses.
💲 List of RC legacy plans
Note: Once subscribed to a new plFew readers
Payment Methods Supported in the RCEach AfterShip Returns Center billing cycle is 30 days. At the end of each billing cycle, your credit card will be charged automatically.
If on a Starter plan, no charges will apply for tracking of up to five return shipments. However, for additional returns, extra charges will entail.
💳 Credit/debit card
AfterShip returns center accepts all major credit and debit cards. You can easily modify the existing payment methods (https://help.returnscenter.com/hc/en-us/articles/360041278914Few readers
What Is Returns Center Billing Cycle?Returns Center billing cycle is every 30 days. Your credit card will be charged automatically and invoice will be sent out to your registered Email ID.
You will not be charged, if you are using starter plan and number of returns submitted is up to 3. However, you will be charged for any extra usage.
For example : Plan: Starter Monthly usage: 6 returns.
Free returns - 3
Paid returns - 3*$2 = $6
Total invoice amount = $6Few readers
Add Internal NotesYou can now provide additional notes on the returns detail page. These notes can only be viewed by you and other team members.
How can they be used?
📌 provide special instructions regarding the request
📌 inform if the request needs to handled on priority basis
📌 mention extra details
📌 present key points to consider when handling the request
✏ Add internal notes
Go to the returns page select request to add notes
Edit note SaveFew readers