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How to Use Merge Tags in Notifications?
Merge tags are shortcodes also known as custom variables and personalization tags used to insert dynamic content in your return orders email notifications. Merge tags automatically extract unique user, order, and carrier information from the AfterShip Returns Center database according to the return status. Each return status email has a list of merge tags displayed on the left-hand side of the admin. Each email communicates different information, so make sure to review all the tags availab
How to Track the Return Item?
This article describes how to add the tracking number and what does each tracking status means. a) Adding a tracking number: Once the return request is approved by the merchant, the customer will be able to see the tracking number field on their return page. Customer needs to provide the tracking number in the tracking number field and select the courier for the same. Please note if the courier is not pr
What Does Each Return Status Mean?
These are the statuses of a return in AfterShip Returns Center.
Everything You Need to Know About Aftership Returns Center’ Notification Center
Having clarity regarding returns, for shoppers, is extremely important because it is directly associated with refunds. AfterShip Returns Center lets merchants trigger different kinds of email notifications for multiple scenarios. This help guide will share all information about the AfterShip returns center’ notification center. ➡️ Steps to set up automated notifications Log in to your AfterShip Returns Center account > Go to Notifications In th