• How to Use Merge Tags in Notifications?

  Overview Merge tags are shortcodes also known as custom variables and personalization tags used to insert dynamic content in your return orders email notifications. Merge tags automatically extract unique user, order, and carrier information from the AfterShip Returns Center database according to the return status. Each return status email has a list of merge tags displayed on the left-hand sidePopular

• How to Track the Return Item?

  This article describes how to add the tracking number and what does each tracking status means. a) Adding a tracking number: Once the return request is approved by the merchant, the customer will be able to see the tracking number field on their return page. Customer needs to provide the tracking number in the tracking number field and select the carrier for the same. Please note, if the carrier is not pFew readers

• Adjust Sender Name and Email Address for Email Notifications

  Overview By default, notification emails are sent by AfterShip Returns standard support email address hello@notify.returnscentermail.com. If you’d like to use your domain to send email notifications, the email sender name and reply-to address can be changed at any time: Edit sender information Go to the Sender info section in Notifications (https://admin.returnscenter.com/customize-emaiFew readers

• Manage Internal Notifications in AfterShip Returns

  Overview Internal notifications in AfterShip Returns is a feature that allows you to send important return alerts to yourself and other members of your organization. Internal notifications ensure that you stay up to date with the latest return updates, which require your immediate attention. You can decide which notifications yoFew readers

• How to Receive Return Request Updates by Webhook Push

  Webhooks are a gateway to receive real-time updates at a particular destination you define. AfterShip Returns Center allows you to easily create and manage webhooks and get real-time return request updates when events of interest occur. ➡️ Steps to follow: Log in to your AfterShip Returns Center account Go to Settings Webhooks Add the EndpointFew readers