• Exchange for Other Items: In-App Setup

  Overview AfterShip Returns allows merchants to enable their customers to exchange their purchased items for any product in their catalog right inside the AfterShip Returns return portal. 📢 What you’ll learn In this article, we will show you: Exchange for other items: In-app flow Basic settings: Configure Shopify checkout flow (3-step-1-basFeatured

• Exchange for Other Items: In-Store Setup

  Overview AfterShip Return’s Exchange for other items: Exchange in your store feature leverages your existing Shopify collections to encourage customers to opt for exchanges instead of returns by incentivizing them with bonus credits. This helps you retain and increase revenue. The Exchange in your store feature redirects your customers directly to your store website to make a new purchaFeatured

• How to Refund Store Credits by Issuing a Gift Card

  Overview AfterShip Returns offers merchants the option to provide their customers refunds in the form of store credits as a way to retain revenue while allowing customers to spend their refund amount on other items from the store catalog. Activating the option to issue refunds to store credits for customers on the returns portal is pretty straightforward. It can be done underPopular

• Set Up Automation Rules for Auto-Refunds

  Overview Shoppers always expect a faster refund after returning an item, and it’s the merchant’s responsibility to keep a close eye on all the shipments and release the order amount asap. With AfterShip Tracking and AfterShip Returns, you can easily address your pain poiSome readers

• Enable Refund for Approved Returns

  Shopify Plus users can enable refunds (in the form of a gift card) for an approved return from AfterShip Returns Center. The refund needs to be set up manually. 📱 Create a Private App API key (Shopify) Go to Apps from Shopify admin Manage private apps Enter the required details to create a new private app Save changes to generate an API key and password 🔗 Connect Private App to AfterShip Login to Shopify admin Request Shopify supportFew readers

• How to Control the Fulfillment Status of Exchange Orders

  Overview As many merchants use third-party fulfillment apps to fulfill exchange orders, they face fulfillment issues when a new exchange order is automatically created or fulfilled on Shopify, even when the item is yet to be returned. AfterShip Returns allows you to switch the status of an exchange order from Unfulfilled to On hold when the item is not returned and back to *UnfulfilledFew readers

• How Does Pre-discount Credit Work When Customers Exchange For Other Items?

  Merchants can now enable the pre-discount credit feature with AfterShip Returns Center. It gives shoppers the credit according to the original value of an item, instead of the discounted value they paid. It means they have a little extra to spend when doing an exchange. This help guide will explain how pre-discount credit works. ➡️ Steps to enable pre-discount credit Go to the Returns settings of your AfterShip Returns Center accoFew readers

• How to Set up a Minimum Inventory Level for Exchange Items

  Overview AfterShip Returns Center enables you to set up a minimum inventory level for exchange items to make inventory management more efficient and ensure buyers a seamless return experience. 📢 What you’ll learn Steps to enable the minimum inventory setting How to determine the most appropriate threshold (3Few readers

• Exchange for Other Items: Modify the Credit Banner for In-Store Exchange

  Overview When interacting with different apps and sales channels, Shopify themes behave and function differently. Their design and UI elements modify independently and sometimes collide with the installed apps’ and sales channels’ UI and design elements. AfterShip Return’s Exchange for other items: In-store Exchange settings redirect your customers to your website to make a new purchase in exchange for a product they want to return with their return credit. A banned at the bottom of the wFew readers

• Manage Exchange for Other Items RMAs and Orders: Shopify Checkout

  Overview This tutorial will walk you through the steps to manage exchange orders when a customer opts to exchange an item with another item from your store instead of a refund. The article will also reflect on the changes you will see in the AfterShip Returns admin portal once you receive exchange orders and how to quickly identify and process them. RMA management in AfterShip ReturnsFew readers