Create Returns Labels Automatically
Overview
Automatic label generation is crucial to optimize your returns process and reduce manual efforts. AfterShip Returns allows you to create returns labels automatically instead of manually uploading them.
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Return requests can be auto-approved (https://help.returnscenter.com/hc/en-us/articles/360001750027-How-to-enable-Auto-Approval-in-Returns-PopularHow to Set Up Return Window
Overview
Return window specifies the amount of time customers have to return a product. Now, when you want to start this window to make customers eligible to submit a return request, it's up to you. It may begin once the order is placed, shipped, or delivered. If your order fulfillment is slow, you might want to take the sPopularTroubleshoot Label Generation Errors
Overview
AfterShip Returns is an automated, self-service portal designed to deliver a streamlined returns experience to shoppers. You can connect a AfterShip Shipping account to the AfterShip Returns and print labels with just a few clicks.
âError: data.shipment.shipfrom.country is a required property
To generate labels successfully, the shipfrom country must be specified for each return request.
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Steps to fix the error
Open order details in your store Edit shiSome readersHow Do Eligibility Rules Work for Discounted Items
Overview
AfterShip Returns enables you to set a rule for discounted items, which helps to limit the losses a merchant has to bear while accepting an order return.
Set eligibility rules for discounted items
Go to Eligibility rules in the AfterShip Returns admin
Navigate to Basic rules and shift the toggleSome readersHow to Let Shoppers Replace With the Same Item
Overview
Customers want products, not refunds. Even if they are not fully satisfied with the product they received, they would still prefer a simple exchange with a better alternative instead of returning it altogether. This simple barter is convenient for them and beneficial for your brand and cash flow.
AfterShip Returnsâ replaceSome readersHow to Auto-approve Return Requests
Overview
AfterShip Returns allows you to auto-approve return requests to speed up the processing of the return requests. RMAs can be approved automatically for all return shipping methods based on specific countries or regions.
To enable Auto-approval for AfterShip Returnsâs supported shipping methods, including Ship with a return label, Ship with the carrier customers chFew readersHow to enable Green Returns
Overview
Accepting returns isnât easy for e-commerce businesses because it not only consumes ample time but also costs capital related to shipping costs, damages, etc.
With AfterShip Returns, you can use the âGreen returns to skip time sinks and also obtain customer delight.
When should I opt for the Green returns?
Green returns allows you to refund the order amount withFew readersSet Up Blocklists and Allowlists
Overview
AfterShip Returns blocklists and allowlists feature enables you to prevent returns and allow exceptions in certain situations. To set up and manage blocklists and allowlists, navigate to AfterShip Returns admin Return policy Eligibility rules.
đ˘ What youâll learn
In this articleFew readersEnable Images Upload for Return Items
Overview
While submitting the return requests customers can upload the image of the returned product. You can choose to enable image(s) upload based on the return reason.
Enable Images Upload
Go to Return reason under Return policy section in the AfterShip Returns admin
In the Reason library section, select the returFew readersHow to Restock Returned Items
Overview
AfterShip Returns supports restocking of the returned items. With this help guide, you will learn how you can optimise inventory management with this new feature and also get answers to questions that could possibly come to your mind.
What youâll learn
In this article, we will shFew readersEnable Image Upload Feature on Branded Returns Page
Overview
With AfterShip Returns you can allow shoppers to upload images of purchased products they wish to return. While submitting a return request, an image can be uploaded on the branded returns page.
Enable image upload feature
Go to Return policy (https://admin.returnFew readersExport AfterShip Returns RMA Data
Overview
Export AfterShip Returns returns dashboard data to get a complete account of the number of return requests placed, resolution methods adopted, the zone from where maximum requests originated, return methods opted for and much more.
The export file can be used to
determine the returns method that are chosen the most and optimize it with better eligibility and routing rules
checkFew readersSet up questions to qualify products for return
Overview
Return workflows is a feature that allows you to manage return requests more effectively. The workflow tool accommodates scenarios that fall outside of a typical return policy. Under workflows, you get two templates you can choose from and set up based on your requirement. In this tutorial, we will discuFew readersManaging Returns in AfterShip Returns
Overview
AfterShip Returnsâ Returns dashboard lets you easily create, find, and manage RMAs with many features and functionalities. This article will take you through each and every one of them in detail.
đ˘ What youâll learn
In this article, we will show you:
Understanding returns dashbaord
Viewing returns details
UndFew readersHow to Offer Bundle Returns for Your Shopify Store
Overview
A bundle is a single product (SKU) in Shopify combining two or more products (SKUs). All the products in a bundle are fulfilled and sold together at a discount. This is a common practice to encourage customers to buy additional products and increase average order value.
Bundles is a feature supported by AfterShip Returns that allows you to create custom-built bundles eligible to be returned paFew readersEnable Gift Returns for Your Customers
Overview
AfterShip Returnsâ new gift return functionality enables you to allow customers who receive a product as a gift to use the AfterShip Returns branded returns page to initiate a return or exchange request without any interaction with the original buyer or your customer support team.
đ˘WhaFew readersHow to Create a Workflow for Providing Additional Labels for the Same RMA
Overview
AfterShip Returns' multiple return labels for the same RMA feature allows merchants to generate the correct number of labels for the number of items being returned within the same order. This enables customers to properly pack each product within its box based on the product type and size and ship them bFew readersAuto-Create Orders for the Replace With the Same Item Return Requests
Overview
Returns can be difficult to manage, especially when your store is closing a large sales volume every month. The new automation rule to create exchange orders automatically when a shopper chooses to exchange the purchased item with the same item will help you manage returns better and streamline the return process further.Few readersHow To Enable Returns Drop-off At Happy ReturnsÂŽ Locations
Overview
AfterShip Returns has partnered with Happy ReturnsÂŽ , a PayPal company, to offer customers convenient box-free, printer-free returns. With this integration, merchants can offer customers the option to drop off their returned items at any accessible Happy ReturnsÂŽ Bars in the U.S. without any label or packaging while continuing to leverage AfterShip Returns Centerâs digital returns customeFew readersHow to Tag Returned Items and Upload Images for Better Management
Overview
Getting your products back doesnât feel good, especially after putting in so much effort to deliver them on time. However, having a friendly return policy is important at the same time because it is directly connected with the post-purchase experience.
Merchants can now add tags and upload images to keep a record of the quality in which products are returned, and this help guiFew readersHow to Edit Return Shipping Instructions
Overview
AfterShip Returns allows merchants to give their customers the liberty to choose how they wish to return their orders. Based on the return method selected, merchants can set up clear shipping instructions that customers need to follow to send the item back to them.
The shipping instructions and the return address for each return option can be customized via their respective detail pages.Few readersHow to Disable RMA Creation for Unfulfilled Orders
Overview
Prevent RMA creation for unfulfilled orders feature allows you to decide whether customers can raise return requests for unfulfilled (unshipped) orders during the return window. Activating this feature will enable customers to only submit return requests on the return portal when their original orders are fulfilled during the return windFew readersHow to Enable Order Lookup by Email or Shipping Postal Code
Overview
On AfterShip Returns, merchants can allow their customers to search or find their orders by email and shipping postal code. This can be easily set up under the Order lookup settings.
đ˘ What youâll learn
In this tutorial, weâll discuss:
How to enable order lookup by email or shipping postal code (3-how-to-Few readersHow to Send Reminder Emails for Unreceived Items
Overview
To initiate a refund, it is important to get back the item from the shopper, especially when it is expensive. With AfterShip Return Center, merchants can send reminder emails to shoppers so that the latter can ship back the item as soon as possible. Check this guide to learn the steps.
What youâll learn
In this article, we will show you:
Set up reminder email (3-set-up-reminder-eFew readersHow to Generate Packing Slips for Your Returns
Overview
Packing slips are provided with return labels which act as a paper trail or record of what should be in the shipment. They usually contain RMA numbers, product SKUs, product quantities, return reasons, and ship from and ship to location addresses. In AfterShip Returns, you can auto-generate packing slipFew readersHow to Edit Shipping Information
Overview
AfterShip Returns allows merchants to edit shipping information directly on the AfterShip Returns portal. It helps you to easily edit the information and regenerate a label when there is a label generation failure due to wrong information without needing to visit the eCommerce platform to edit the order data.
đ˘ What youâll learn
In this tutorial, weâll discusFew readersSet Product SKU Limit per Return Request
Overview
You can limit the number of products that customers can return in a single request in a bid to better manage your financial reconciliation when sourcing products from different suppliers. Product SKU limit rules can be easily configured under Eligibility rules in AfterShip Returns settings
đ˘ What youâll learn
In this article, we will show you:
Product SKU limit setup (3-product-sFew readersConfigure Return Label Display Settings
Overview
AfterShip Returnsâ Shipping settings allow you to control whether you want to offer customers a return shipping label, QR code, or both when the carrier supports the QR code when sending the items back or dropping them off at the designated location. Based on your Shipping settings, a return label, QR code, or both will be displayed on the returns page or sent via email notification.
ThiFew readersSet Up Blocklists and Allowlists Based on Discount
Overview
You can set up eligibility rules for your store returns based on specific conditions. The blocklists and allowlists feature enables you to prevent returns and allow exceptions in certain situations. A discount is one of the criteria for making items eligible or ineligible for returns.
1. Blocklist returns based on discount
Blocklisting a discounFew readersCreate a Workflow for Holiday/Product-Specific Windows
Overview
AfterShip Returnsâ workflow feature allows you to configure a return window for specific products based on certain conditions. This gives customers a flexible return policy and windows to return or exchange their recent purchases spanning different types, boosting customer confidence and brand loyalty.Few readersAuto-Select the Cheapest Carrier Per Shipment
Overview
AfterShip Returns allows merchants to auto-select the easily affordable carrier for shipments, empowering them to effortlessly manage shipping costs. By instantly comparing rates across multiple carriers in real-time, AfterShip Returns guarantees you receive the most favorable pricing every time.
Steps to enable the auto-select for the cheapest carrier
Log in to AfterShip Returns adFew readersAdd Comments and Tag Members to RMA Requests
Overview
AfterShip Returns allows you to tag/mention your current organization members on the RMA timeline logs to seek their immediate assistance or direct their attention to certain important developments. You can also leave comments pertaining to critical updates and announcements resulting in faster resolution of order-related issues and improved collaboration capabilities.
The mentioned member(Few readers