• Create Returns Labels Automatically

  Automatic label generation is crucial for the optimization of returns process. AfterShip Returns Center allows you to create returns labels automatically instead of manually uploading them. 💡 Do you know? To streamline the returns process, requests can be auto-approved Currently, the auto-label feature is supported for 17 carriers UPS, USPS via Endicia, DHL, DHL Germany, DPPopular

• Exchange for Other Items

  Managing returns has never been easy because the whole process consumes ample time and increases unnecessary expenses. In addition, you lose customer loyalty, and that results in attrition when you don’t take the required steps to lower down the rate of returns. With AfterShip Return Center, you can give an option of ‘Exchange for other items’ to customers for a unique brand experiencPopular

• How to Refund Store Credits by Issuing a Gift Card?

  Overview AfterShip Returns offers merchants the option to provide their customers refunds in the form of store credits as a way to retain revenue while allowing customers to spend their refund amount on other items from the store catalog. Activating the option to issue refunds to store credits for customers on the returns portal is pretty straightforward. It can be dPopular

• How to Set Up Returns Window?

  Offering friendly return policies is necessary to maintain customer relationships for a long period, but it is important for businesses to ensure that shoppers do not take undue advantage. AfterShip Returns Center allows Shopify store owners to control the returns window with no hassle. Here are the steps: ➡️ Steps to set up the returns window: Go to the ‘Settings’ of your AfterShip Returns Center account Click on ‘Eligibility rules’Popular

• Customize Returns Zones and Routing Rules

  AfterShip Returns Center helps merchants with returns management by letting them create routing rules for different zones. This help guide will explain the steps you need to follow to create return zones and routing rules with AfterShip Returns Center. 🔧 Add a New Zone Log in to your AfterShip Returns Center account Go to Settings and select Return routing rules Click Add return zone (https://storage.crisp.chat/users/helpdesk/Popular

• Customize Return Resolution Methods

  AfterShip Returns Center allows shoppers to decide how they wish the return request to be handled. A smooth returns process plays a major role in determining customer loyalty and future sales. The three methods supported are: 📌 Refund to Original Payment Method 📌 Refund to Store Credit 📌 Exchange While submitting a returns request, shoppers will be asked to select a resolution method. ✏ Customize Resolution methods Go to Returns settings (https://admin.returnscenter.com/settPopular

• Set Up Postmen USPS Shipper Account For Seamless Label Generation

  Connect a Postmen USPS Shipper account and generate labels at discounted rates. AfterShip Returns Center allows you to create labels automatically and streamline the returns process.Some readers

• How to Set Eligibility Rules According to Product Types?

  Managing returns has always been tough, especially for those products that can easily be damaged, like perfume, vases, etc. AfterShip Returns Center allows you to specify product categories so that you can avoid potential losses easily. Three easy steps to set eligibility rules for different product types: Login to your Returns Center account and go to the “Non-returnable items” section. Check the fourth option, i.e. ‘Ineligible product types,’Some readers

• Make Returns Hassle-free by Setting Automation Rules for Quick Refunds

  Shoppers always expect a faster refund after returning an item, and it’s the merchant’s responsibility to keep a close eye on all the shipments and release the order amount asap. With AfterShip and Returns Center, you can easily address your pain points related to shipment tracking and returns management. Let’s learn how: 👉 Steps to enable the 'Auto-refund' automation rules: Go to the ‘Automation Rules’ section of your AfterShip Returns Center account (https://admin.returnscenter.com/Some readers

• Display Multiple Returns Methods

  AfterShip Returns Center allows shoppers to choose a returns method as per their convenience. The three methods supported are: 📌 Ship with any carrier of your choice 📌 Return to a retail store 📌 Ship with a returns label 📌 Green returns (customer keeps the item) While filling out a returns request, shoppers will be prompted to select a method for the resolution of request. By default, a returns method will be enabled and up to 3 methods can be presented. 🔧 Enable Returns methodsSome readers

• Troubleshoot Label Generation Errors

  AfterShip Returns Center is an automated, self-service portal designed to deliver a streamlined returns experience to shoppers. You can connect a Postmen account to the Returns Center and print labels with just a few clicks. ❗ Error: data.shipment.shipfrom.country is a required property To generate labels successfully, the shipfrom country must be specified for each return request. ✅ Steps to fix the error Open order details in your store Edit shipping addreSome readers

• How to Let Shoppers Replace With the Same Item?

  Shoppers prefer exchanging a product rather than returning it. With the new display mode, set up mapping rules in the Returns Center and allow the exchange of purchased products for available variants. ⌛ For example, if a purchased bracelet is available in three different colors, then shoppers can exchange it for one of the variants. Shoppers will not be able to select a variant when it is out of stock or does not meet price rules. Additionally, you can define advanced rules and set a pricSome readers

• How Do Eligibility Rules Work for Discounted Items?

  AfterShip Returns Center enables you to set a rule for discounted items, which helps to limit the losses a merchant has to bear while accepting an order return. Three easy steps to set eligibility rules for discounted items: Login to your Returns Center account and go to the “Non-returnable items.” In the third option, you have to decide whether you want to accept returns for the discounted items or not. Click on ‘Save’ to finalize youSome readers

• Generate Labels Automatically to Simplify Returns With FedEx Drop-off Services

  Shipping with FedEx in the US? You can enable an in-store label printing service for returns. Customers can present a QR code received with shipping instructions to an associate while dropping off return packages at a FedEx office or Walgreens store. 🔗 Steps to generate labels for FedEx automatically Go to your Return routSome readers

• Sync and Track Your Return Orders on AfterShip

  AfterShip Returns Center allows customers to submit their return requests easily and keeps them updated with the present location of their return orders via AfterShip tracking. Enabling the auto-sync feature keeps your customers informed of the present location of their order and the refund status at all times. It syncs all your shipments to the AfterShip shipment visibility dashboard for real-time tracking updates. HoFew readers

• How to Set Eligibility Rules According to Product Tags?

  Accepting returns has always been a bitter pill to swallow for e-commerce businesses because you don’t only have to return the customers’ money back but also invest time and capital to ensure safe returns. AfterShip Returns Center lets you set eligibility rules for different product tags so that you can minimize the monetary loss and avert unnecessary hassle. Three easy steps to set eligibility rules for different product tags: Login to your Returns Center account (https://admin.returnFew readers

• How to Embed Your Branded Return Page Into Your Store

  AfterShip Return Center lets you create a branded returns page, which you can embed into your store and let shoppers return or exchange products effortlessly. This help guide will explain what steps you need to follow. ➡Few readers

• Auto-approve Return Requests

  To speed up the returns process, requests for return can be auto-approved. This feature can be enabled for all the returns methods (return to retail store, ship with any carrier of your choice, and ship with a returns label). 🔧 Enable Auto-approval (Ship without returns label) Go to Returns methods page Edit default returns method under the desired zone Select the method for which you wish to enable auto-approvaFew readers

• How to Connect Returns Center With Postmen for Smooth Business Operations?

  Offering a friendly return policy is crucial to keep the CLV (customer lifetime value) high and strengthen the brand image. However, returns management operation sometimes drives you crazy because it consumes a lot of time during the label generation and delays the refund process. This negatively impacts customers’ post-purchase experience and finally results in negative WOMM (word-of-mouth marketing). You can put an end to this hassle by simply bringing Returns Center and Postmen together. IFew readers

• Define Eligibility Rules

  Create smart returns rules for your online store with AfterShip Returns Center and offer a personalized experience to shoppers. Customize rules as per your returns policy to reduce processing costs. 🔧 Set up eligibility rules Go to Eligibility rules page Specify returns window Allow single or multiple returns per order SpecifFew readers

• What Does ‘Green Returns’ Mean and How to Use This Return Method?

  Accepting returns isn’t easy for e-commerce businesses because it not only consumes ample time but also costs capital related to shipping costs, damages, etc. With AfterShip Returns Center, you can use the ‘Green returns’ to skip time sinks and also obtain customer delight. Yes, you got that right, it’s like killing two birds with one stone 😉 🤔 When should I opt for the ‘Green rFew readers

• Enable Refund for Approved Returns

  Shopify Plus users can enable refunds (in the form of a gift card) for an approved return from AfterShip Returns Center. The refund needs to be set up manually. 📱 Create a Private App API key (Shopify) Go to Apps from Shopify admin Manage private apps Enter the required details to create a new private app Save changes to generate an API key and password 🔗 Connect Private App to AfterShip Login to Shopify admin Request Shopify supportFew readers

• How to Create Return Reason Library and Groups?

  Overview For eCommerce businesses, the most valuable thing they can get from customer returns is why they are being requested in the first place. There is no greater source of feedback than your existing customers and there is no better time to ask for it than when they are most willing to offer. This kind of data helps you make informed business decisions and shows your customers that you value their feedback. You can easily set up return reasons and categorize them into groups, which caFew readers

• Enable Image Upload Feature

  With AfterShip Returns Center, you can allow shoppers to upload images of purchased products they wish to return. While submitting a return request, an image can be uploaded on the branded returns page. 🔧 Enable image upload feature Go to Settings Image Upload Field Mark it Visible SaveFew readers

• How to Upload the Image of Returned Products?

  While filing the return request customers can upload the image of the returned product. As shown in the given image, you can choose and upload the image of the returned product in step 2 while filing return. In case you do not see this option, please reach out to your seller asking him to enable image upload for returned products by following steps at How to enable image upload feature? (https://help.returnsceFew readers

• How to Use Blocklist and Allowlist With AfterShip Returns Center

  AfterShip Returns Center now supports blocklist and allowlist to let its users ensure that shoppers don't take undue advantage of return policies. With this help guide, you'll learn the meaning of blocklisting and allowlisting and how you should use them AfterShip Returns Center. Let's get started: 👀 What do blocklisting and allowlisting mean? Blocklisting means preventing return requests on some specific grounds like: Specific product types Customer email address Discounted itFew readers

• How to Manage Carriers and Warehouses

  For hassle-free return management, it is imperative to manage carriers and warehouses. With AfterShip Returns Center, you can do that with the utmost ease. Follow this guide closely to tick all the checkboxes. ⚙️ Set up settings Log in to your AfterShip Returns Center account Go to Settings Select Carriers and warehouses Take care of these 5 steps: Integration Carrier accounts and services Warehouse location Package sizesFew readers

• Export Returns Center Data

  Export Returns Center data to get a complete account of the number of return requests placed, resolution methods adopted, the zone where maximum requests originate and much more. The export file can be used to 📌 determine the returns method that is chosen the most and optimize it with better eligibility and routing rules 📌 check the time taken for completion of requests 📌 plan better returns policy, based on data collected from the export 📌 determine the zone from which maximum requestFew readers

• How to Restock Returned Items With AfterShip Returns Center

  AfterShip Returns Center supports restocking of the returned items. With this help guide, you will learn how you can optimize inventory management with this new feature and also get answers to questions that could possibly come to your mind. ➡️Few readers

• Create a Return

  You can submit a return request on behalf of shoppers. Once a return is initiated, you will be directed to the branded returns page for submitting the request. 🔧 Create a return Go to Returns Create a return Enter details Continue Submit returns request through the returns page Approve returns request A confirmation email with shipping instructions will be sent to the shoppeFew readers

• Ask a Question Before the Return Process Begins

  There are times when shoppers try to return a product without considering return policies. It either results in a loss (for merchants, after making an exception) or a return request rejection. With AfterShip Returns Center, merchants can ask a question to a shopper before the return process begins to automatically decide whether the item is eligible for a return or not. Check this guide to understand the entire process. ➡️ Steps to follow Log in to your AfterShip Returns Center accounFew readers

• How to Create a Product-Wise Return Window

  AfterShip Returns Center allows its users to create a product-wise return window so that shoppers can return items with high value and warranty with no fuss. This help guide will explain about the special return window. ➡️ Steps to create a product-wise return window Log in to your AfterShip Returns Center account Go to Settings Click Eligibility rules Click Add product-spFew readers

• Generate Discounted Return Labels With a Postmen DHL Shipper Account

  Handling returns is not the most pleasant experience, especially since it costs you both time and money. But by creating a Postmen DHL shipper account and connecting it to AfterShip Returns Center, you can automatically generate return labels at a discounted rate, streamlining the entire process and saving you money.Few readers

• How Does Pre-discount Credit Work When Customers Exchange For Other Items?

  Merchants can now enable the pre-discount credit feature with AfterShip Returns Center. It gives shoppers the credit according to the original value of an item, instead of the discounted value they paid. It means they have a little extra to spend when doing an exchange. This help guide will explain how pre-discount credit works. ➡️ Steps to enable pre-discount credit Go to the Returns settings of your AfterShip Returns Center accoFew readers

• How to Tag Returned Items and Upload Images for Better Management

  Getting your products back doesn’t feel good, especially after putting in so much effort to deliver them on time. However, having a friendly return policy is important at the same time because it is directly connected with the post-purchase experience. Merchants can now add tags and upload images to keep a record of the quality in which products are returned, and this help guide will share all details with you.Few readers

• How to Control the Fulfillment Status of Exchange Orders

  Overview As many merchants use third-party fulfillment apps to fulfill exchange orders, they face fulfillment issues when a new exchange order is automatically created or fulfilled on Shopify, even when the item is yet to be returned. AfterShip Returns allows you to switch the status of an exchange order from Unfulfilled to On hold when the item is not returned and back toFew readers

• How to Create a Workflow for Providing Separate Labels for the Same RMA?

  AfterShip Returns Center’s multiple return labels for the same RMA feature allows merchants to generate the correct number of labels for the number of items being returned within the same order. This enables customers to properly pack each product within its box based on the product type and size and ship them back to the stock warehouse. 👉 Steps to configure a workflow for printingFew readers

• How to Auto-Create Orders for the Replace With the Same Item Return Requests?

  Returns can be difficult to manage, especially when your store is closing a large sales volume every month. The new automation rule to create exchange orders automatically when a shopper chooses to exchange the purchased item with the same item will help you manage returns better and streamline the return process further. 👉 Steps to enabFew readers

• How to Offer Bundle Returns for Your Shopify Store?

  Overview A bundle is a single product (SKU) in Shopify combining two or more products (SKUs). All the products in a bundle are fulfilled and sold together at a discount. This is a common practice to encourage customers to buy additional products and increase average order value. Bundles is a feature supported by AfterShip Returns that allows you to create custom-built bundles eligible to be returned partially or entirely in your customer reFew readers

• How to Edit Return Shipping Instructions

  AfterShip Returns Center allows merchants to give their customers the liberty to choose how they wish to return their orders. Based on the return method selected, merchants can set up clear shipping instructions that customers need to follow to send the item back to them. The shipping instructions and the return address for each return option can beFew readers

• Enable Gift Returns for Your Customers

  Overview AfterShip Returns’ new gift return functionality enables you to allow customers who receive a product as a gift to use the AfterShip Returns branded returns page to initiate a return or exchange request without any interaction with the original buyer or your customer support team. 📢What you’ll learn In this tutorial,Few readers

• How to Set up a Minimum Inventory Level for Exchange Items?

  Overview AfterShip Returns Center enables you to set up a minimum inventory level for exchange items to make inventory management more efficient and ensure buyers a seamless return experience. 📢 What you’ll learn Steps to enable the minimum inventory setting How to determine the most appropriate threshoFew readers

• How to Send Reminder Emails for Unreceived Items

  To initiate a refund, it is important to get back the item from the shopper, especially when it is expensive. With AfterShip Return Center, merchants can send reminder emails to shoppers so that the latter can ship back the item as soon as possible. Check this guide to learn the steps. ➡️ Steps to follow: Log in to your AfterShip Return Center account Go to Notifications Look for the Return reminder and turn on its toggle buttonFew readers

• How to Enable Order Lookup by Email or Shipping Postal Code

  Overview On AfterShip Returns, merchants can allow their customers to search or find their orders by email and shipping postal code. This can be easily set up under the Order lookup settings. 📢 What you’ll learn In this tutorial, we’ll discuss: How to enable order lookup by email or shipping postal code (3-how-to-eFew readers

• How to Edit Shipping Information

  Overview AfterShip Returns allows merchants to edit shipping information directly on the AfterShip Returns portal. It helps you to easily edit the information and regenerate a label when there is a label generation failure due to wrong information without needing to visit the eCommerce platform to edit the order data. 📢 What you’ll learn In this tutorial, we’ll discuss:Few readers

• Set Product SKU Limit per Return Request

  Overview You can limit the number of products that customers can return in a single request in a bid to better manage your financial reconciliation when sourcing products from different suppliers. Product SKU limit rules can be easily configured under Eligibility rules in AfterShip Returns settings 📢 What you’ll learn In this article, we will show you: Product SKU limit setup Customer experience Product SKU limit setupFew readers